Privacy Policy

Introduction

Neuro Clinics (“we”, “our”, or “us”) is committed to protecting your personal information and respecting your privacy. This policy explains what information we collect, how we use it, and your rights regarding your data when you visit our website.

1. Information We Collect

We may collect and process the following types of information:

• Personal Information: Information you provide directly, including but not limited to your name, email address, phone number, and details relevant to your treatment or inquiry.
• Health Information: Details related to your medical history, symptoms, and treatment as provided to us through forms, consultations, or other interactions.
• Technical Data: Information gathered automatically, such as IP address, browser type, time zone, and browsing patterns, via cookies or similar technologies.

2. How We Use Your Information

We use your information to:

• Provide services and manage appointments;
• Communicate with you about treatments, appointments, and related information;
• Improve and personalise your experience on our website;
• Ensure compliance with relevant laws and clinical regulations.

3. Sharing Your Information

Neuro Clinics does not sell, trade, or lease your personal information. However, we may share information:

• With healthcare providers involved in your treatment, with your consent;
• With third-party service providers for functions like website management and data storage, provided they adhere to data protection standards;
• Where required by law or in response to legal requests.

4. Data Retention

We retain personal information for as long as necessary to provide our services, fulfil our legal obligations, and support our legitimate business interests. Health records are stored according to legal and regulatory retention requirements.

5. Security of Your Information

We take appropriate security measures to protect your data from unauthorised access, alteration, or disclosure. This includes implementing technology and physical security protocols.

6. Your Rights

Depending on your location, you may have rights under data protection laws, including:

• Access: Request a copy of the information we hold about you.
• Correction: Request corrections to any inaccurate information.
• Deletion: Request deletion of certain data, where applicable.
• Restriction and Objection: Request limitations on how we process your data or object to processing.

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to improve your experience on our website. You may adjust your browser settings to refuse cookies, though this may affect website functionality.

8. Changes to This Privacy Policy

We may update this policy periodically. The revised policy will be posted on this page with an updated date. We encourage you to review this policy regularly.

9. Contact Us

For questions about this privacy policy or to exercise your rights, please contact us via our contact page.